FREQUENTLY ASKED QUESTIONS
2016-17 SATW Foundation Lowell Thomas Travel Journalism Competition

Here are answers for issues that may arise in doing electronic entries in the 2016-17 SATW Foundation Lowell Thomas Travel Journalism Competition.

If you need more assistance, contact Mary Lu Abbott, MaryLuA@satwf.com.

Q. I created an account at www.betterbnc.com but never got a validation link to complete registration. What should I do?
A. If you do not get a validation email, check your Spam folder and be sure you allow bnc@smalltownpapers.com as a sender. If the validation does not work, click Help & Support at top of BetterBNC. Check applicable information links there or click Start Trouble Ticket at top of that page.

Media entering for the first time: Follow instructions for Contestant Login, fill in beginning info as requested, then click on Submit Entry and do 2 of your planned entries. This activates an auto validation link to the email address you listed. Check your email (or Spam/Junk mail if you don’t see it) and click the Validation link. Then log into your account and fill out the information fields as requests. Then proceed with other entries.  

Q. How long does it take to get approval to enter this contest?
A. We monitor requests daily and answer as quickly as possible, usually with 24 hours if not  faster.

Q. I manage all the entries for our publication. I see a Circ Group listed for our organization. What is that? It doesn’t apply to us.
A. The designations are for two categories only, Categories 102 and 103. They don’t apply otherwise, but technically we must designate entrants in one so-called “circ group.”    
Category 102 Newspaper Travel Coverage is for Newspapers to enter a portfolio of their coverage. This category is for media, not individuals. For Category 103 Magazines, there are two subcategories, Travel Magazines and Travel Coverage in General/Other Magazines; choose the applicable one as needed. This also is for media entries, not individuals. Independent journalists should disregard the circ group designation.

Q. Can I mail a hard copy of my article instead of submitting it online?
A. Sorry, but we are not accepting mail-in articles. Category 103 Magazines must mail their issues and book entries must be mailed. Category 102 Newspaper Travel Coverage and Category 107 Special Packages/Projects may be a combination of electronic and mail-in entries. Video and audio entries should provide a link to work but may be mailed if necessary.

Q. How many entries can I submit?
A. You can submit as many entries as you like, but a single work cannot be entered in more than two categories, as applicable. You also may include it as part of a multiple-submission category, such as the Grand Award. When a specific work is going in more than one category, a copy must be submitted for each category. An entry can win only one award, although it also may be part of a winning package, such as the Grand Award. For Grand Award, an entrant can submit only one portfolio. Likewise, for Category 102 Newspaper Travel Coverage, only one portfolio is allowed, and for Category 103a and 103b only one set of issues can be entered.

Q. I’m an American living in London on assignment. Can I enter the contest?
A. Yes, North American journalists who are assigned or traveling overseas can enter the contest. Provide us with a North American address where your award can be shipped should you win. We don’t ship awards overseas. 

Q. How do I fill out the entry form for all my submissions in Category 101 for the Grand Award?
A. For Grand Award, a portfolio of work, on the entry form in Where Published/Performed, leave first box Other… and in second box put Various. In Headline/Title of Entry, put Portfolio of work. In the date fields, put in the publish date of one work, perhaps earliest eligible one. Attach copies of work and/or give URL links. Also on a Word document, list your Grand Award entries with the publisher/broadcaster name, the headline and the date published/aired and attach this document.

Q. For Category 102 Newspaper Travel Coverage, how do I fill out the entry form for all the submissions?
A. Newspaper entrants now submit a portfolio of their best travel coverage within the eligible period. In the Headline/Title of Entry field, put publication name, like Los Angeles Times Travel. In the publication/run date field, put date of one of the portfolio of entries, such as earliest in the eligible period. On a Word document, list the entries (headlines and dates) and attach this with the entry attachments/URLs. You do not need to list credits (bylines) for each entry in the portfolio. Portfolios may be a combination of electronic and mail-in entries as needed.

CLICK HERE TO RETURN TO 2017 CONTEST INFORMATION